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Relocation - Medway NHS Healthcare Centre

PLEASE NOTE - we relocated on the 20th August 2016

NHS walk-in services in Medway are moving

Where to find us

Ground floor of Balmoral Gardens Healthy Living Centre, Balmoral Gardens, Gillingham, ME7 4PN.

Our new telephone number will be 01634 331177.

Walk-in services

Walk in services, where you can wait to see a GP or nurse without an appointment from 8am to 8pm seven days a week, will be available from our new Balmoral Gardens surgery from Saturday 20 August 2016.

This service is available for both registered and unregistered patients and can help treat minor illnesses and injuries.Services for registered patients Booked appointments for registered patients will be available from 8am on Monday 22 August in our new premises. These patients have been sent a letter about this. Contact Medway Healthcare Centre for more information.

Information letter



Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Have Your Say

We are always looking to improve our services so that you have better access to care. We welcome your input during our patient participation groups which meet four times a year.

Please Note:

Our Receptionists will help you make the best use of the services whether calling by telephone or visiting the Surgery. Please remember that they have a difficult job to do and are working under protocols laid down by the doctors and the practice manager.  When telephoning to make an appointment the receptionist may ask for a few details. They have been trained to make these enquiries so that they can help you in the most appropriate way.

(Site updated 31/01/2018)
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