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We thank you for your cooperation over the last 24 hrs whilst our lines have been down. Please now continue to contact the surgery on 01634 331177.
Kind Regards
Medway DMC.

Relocation - Medway NHS Healthcare Centre

PLEASE NOTE - we are relocating with effect from 20th August 2016

NHS walk-in services in Medway are moving

Where to find us

Medway NHS Healthcare Centre is moving on Saturday 20 August. We are moving to:

Ground floor of Balmoral Gardens Healthy Living Centre, Balmoral Gardens, Gillingham, ME7 4PN.

Our new telephone number will be 01634 331177.

Walk-in services

Walk in services, where you can wait to see a GP or nurse without an appointment from 8am to 8pm seven days a week, will be available from our new Balmoral Gardens surgery from Saturday 20 August.

This service is available for both registered and unregistered patients and can help treat minor illnesses and injuries.Services for registered patients Booked appointments for registered patients will be available from 8am on Monday 22 August in our new premises. These patients have been sent a letter about this. Contact Medway Healthcare Centre for more information.

Statement about the current cyber-attack on NHS services

You may be aware that a number of NHS hospitals and GP practices’ services have been disrupted by a cyber-attack on their computer systems.

We take the threat very seriously and we are monitoring our own IT systems very closely, and will keep you informed if any of our services are affected.

We would like to reassure patients that their personal details are not at risk.

Information letter



Welcome along to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.

One Click Away

Convenience doesn’t stop there and you can now access a number of services online. Ordering a repeat prescription or sending us your comments are both just a click away. And if you’re not yet registered with us you can download the necessary forms here too.

Health and Happiness

Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Have Your Say

We are always looking to improve our services so that you have better access to care. We welcome your input during our patient participation groups which meet four times a year.

Please Note:

Our Receptionists will help you make the best use of the services whether calling by telephone or visiting the Surgery. Please remember that they have a difficult job to do and are working under protocols laid down by the doctors and the practice manager.  When telephoning to make an appointment the receptionist may ask for a few details. They have been trained to make these enquiries so that they can help you in the most appropriate way.

(Site updated 06/11/2017)
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